Privacy Policy

1. Information We Collect

We collect information necessary to provide and improve our Services. This includes:

• Account Information: Name, email address, phone number, business name, and login credentials.
• Business Data: Salon details, branch information, staff records, services, products, pricing, and operational data.
• Customer Data: Customer names, contact details, appointment history, and transaction records entered by you.
• Payment Information: Subscription payment details processed securely through third-party payment providers (we do not store card details).
• Usage Data: Information about how you interact with the platform, including logs, device type, IP address, and browser information.

2. How We Use Your Information

We use the collected data strictly for legitimate business purposes, including:

• Providing, maintaining, and improving our Services
• Managing your account and subscription
• Processing transactions and generating receipts
• Enabling features such as POS, reporting, and staff performance tracking
• Communicating with you regarding updates, support, or service notifications
• Ensuring platform security and preventing fraud or misuse

3. Data Ownership

You retain full ownership of all business and customer data entered into SalonCloud. We act solely as a data processor, providing tools to manage and store your information securely.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business data. However, we may share data under the following circumstances:

• With trusted third-party service providers (e.g., payment processors, hosting providers) necessary for service delivery
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of SalonCloud, its users, or the public

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including encryption, secure authentication systems, and access controls. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account remains active or as necessary to provide our Services. Upon account termination, we may retain certain data for legal, regulatory, or operational purposes.

7. Your Rights

Depending on applicable laws, including the Nigeria Data Protection Act (NDPA) and other relevant regulations, you may have the right to:

• Access and review your data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability

Requests can be made by contacting us using the details below.

8. Cookies and Tracking

SalonCloud uses cookies and similar technologies to enhance user experience, analyze usage, and improve performance. You may choose to disable cookies via your browser settings, though some features may not function properly.

9. Third-Party Services

Our platform may integrate with third-party services such as payment gateways and analytics tools. These services operate under their own privacy policies, and we are not responsible for their practices.

10. Account Security

You are responsible for maintaining the confidentiality of your login credentials. SalonCloud is not liable for any unauthorized access resulting from your failure to secure your account.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: